If your question hasn’t been answered below, don’t worry, you can contact us by:
Direct Message: www.facebook.com/mynsu
Telephone: 0191 227 4757
What is Freshers’ Week?
Freshers’ Week is run by the Students’ Union - that’s us!
Freshers’ Week gives all new students a warm welcome, the chance to settle in, meet new people and familiarise yourself with your new surroundings before the term starts. Check out everything we’ve got planned for Freshers’ Week via our Evening Events and Day Time Events pages.
To take part in Freshers’ Week, you will need to purchase an official wristband. Click here to buy yours.
When does Freshers’ Week officially start?
Freshers’ Week 2019 starts on Thursday 19th September 2019.
What’s the price of a Freshers’ Week wristband?
Early bird Freshers’ Week wristbands cost just £37.50.
What’s included in the Freshers’ Week wristband?
Rave of Thrones Club Night
Lo Reid Hypnotist Show
Freshers’ Welcome Party featuring BBQ
Plus loads of other amazing events - we’ll be announcing these over the coming weeks and months.
Plus, brilliant discounts in some of the best places in Newcastle. More information coming soon about them. Stay tuned…
Please note: Early bird wristband are only £37.50.
If I decide I don’t want to go or I can’t go, can I get a refund?
Unfortunately we can’t offer refunds for Freshers’ wristbands as the events are all time specific. We will only offer refunds for those people who have purchased and don’t end up attending Northumbria University.
I’ve bought my Freshers’ wristband, when do I get it/where do I collect it?
We don’t post out Freshers’ Week wristbands; you collect them when you arrive on campus in September. When you purchase your wristband, you’ll receive a confirmation email from our team – bring this email with you, along with proof of ID, to the Welcome Desk at NSU where we’ll swap it for your wristband and entertainment guide.
I’m arriving before Freshers’ Week starts, is there anything open that I can do?
Habita, our Students’ Union bar is open from Thursday 19th September where we offer great value drinks and food. It’s the place to be on campus!
How do I become a member of Northumbria Students’ Union?
All registered students are automatically members of NSU.
When do I move into University Halls?
Move in days will vary to which Halls you’ll be living in – you should receive information in the post or by email to let you know when you can move in. In the meantime, if you are going to be living in University Accommodation, contact Northumbria Accommodation - firstname.lastname@example.org. Private halls moving in dates may vary, contact those halls directly.
What is a TOTUM card and how can I get one?
TOTUM (formerly known as NUS extra) is the #1 student discount card. Your card brings you over 200 UK student discounts and comes with 1 year FREE ISIC un-locking over 42,000 international discounts. You can buy a TOTUM card HERE. Choose from a 1 year card for just £12, a 2 year card for £22 or a 3 year card for only £32.
I’m an international student and I am having problems buying my Freshers’ pass, what do I do?
You can still purchase a wristband when you're in a different country. On the shopping cart before purchasing you will need to make an account, then you will receive an email (make sure you check your spam/junk folder) then you will have to verify your account. Your username will be the email address you registered. After this you'll be able to buy your pass. We won't be posting out the passes, you collect it when you arrive in September. If you're still having problems, email email@example.com or ring 0191 227 3187 or 0191 243 7189.
I am having problems making an account when buying my Freshers’ wristband, what do I do?
On the shopping cart before purchasing, you will need to make an account, then you will receive an email (make sure you check your spam/junk folder). You'll have to verify your account. Your username will be the email address you registered. After this you'll be able to buy your pass (don't use the login for mystudent finance or accommodation). We won't be posting out the passes, you collect it when you arrive in September. If you're still having problems, email firstname.lastname@example.org or ring 0191 227 3187 or 0191 243 7189.
I want to join a society, how do I do it?
On Wednesday 25th September 2019 we are holding the Society and Volunteering Fair in the Students’ Union, City Campus. this is where you’ll be able to join a society. Alternatively you can join a society before you arrive. CHECK OUT ALL NSU SOCIETES.
How can I meet other students?
Many of our Freshers' Week will give you the perfect opportunity to meet lots of other students who are in the same boat at you. Visit the Evening Events and Day Time Events pages to find out what events we have planned. Another way of meeting other students is to connect via our social media channels. Join us on FACEBOOK, INSTAGRAM and TWITTER.
Where can I find a map of campus or help with directions?
Campus maps can be found at NORTHUMBRIA.AC.UK. Alternatively, look out for our FRESHERS' TEAM in their pink and blue t-shirts. They'll be around campus during Freshers' Week and will be more than happy to help with directions and queries.
I’m based at Coach Lane, how do I get there?
Check out our MAIN WEBSITE, where you'll find out everything about how to get to Coach Lane Campus.