If your question hasn’t been answered below, don’t worry, you can contact us by:

Email: su.enquiries@northumbria.ac.uk

Direct Message: www.facebook.com/mynsu 

Telephone: 0191 227 4757


What is Freshers’ Week?

Freshers’ Week is run by the Students’ Union - that’s us!

Freshers’ Week gives all new students a warm welcome, the chance to settle in, meet new people and familiarise yourself with your new surroundings before the term starts. Check out everything we’ve got planned for Freshers’ Week via our Evening Events and Day Time Events pages.

To take part in Freshers’ Week, you will need to purchase an official wristband. Click here to buy yours.


When does Freshers’ Week officially start?

Freshers’ Week 2019 starts on Thursday 19th September 2019.


What’s the price of a Freshers’ Week wristband?

Freshers’ Week wristbands cost just £40.


What’s included in the Freshers’ Week wristband?

  • Rave of Thrones with the one and only Kristian Nairn

  • Bingo Revolution

  • Lo Reid’s Hypnotist Show

  • NSU Pub Crawl: Get Fresh

  • NSU's Comedy Showcase

  • The Greatest Showman Sing-A-Long

  • Tup Tup Club Night

  • Freshers’ Welcome BBQ

  • There's also a FREE bottle of Rekorderlig for the first 250 people who buy a wristband.

  • Loads of amazing freebies at some of Newcastle’s best bars, restaurants and leisure facilities, find out full details below.

    *Please note the Freshers’ Week programme may be subject to change

What freebies can i get with the freshers’ week wristband?

All offers running from Friday 20th September 2019 – Friday 11th October 2019 unless stated otherwise.

  • Cineworld – £10 off first month of unlimited cinema - If the student comes into the cinema with their wrist band to sign up on our Unlimited tablet we will give them the code so they can receive the £10 off. When signing up and the student has put in all their details there will be a section at the end where they will put the code in to receive their discount. This equates to a 50% saving. The code will be valid from 24/07/2019 - 13/10/2019.

  • Coffee Trader – 50% off any drink (excluding alcohol).

  • Zapatista – 50% off food when buying a regular dish.

  • Zaap Thai – Free bubble tea with any main course – must show wristband, 1 per student.

  • The Alchemist –30% off all food during Fresher’s week.

  • Shark Club – 50% off wings any day, any time during the time above.

  • Little Green – Free cocktail or smoothie when you spend over £10.

  • Shijo café – Free can of pop or bottle of water with any main meal. Valid 20th – 30th September. Cannot be used in conjunction with any offer. Only valid at the Ellison branch.

  • El Paso – Free shot of Tequila when buying any drink – not in conjunction with any other offer.

  • Osbornes – Free shot when buying any drink – not in conjunction with any other offer.

  • Eden – Free entry to club on Friday & Saturday before midnight + 25% off food.

  • Antler – 20% off food – only valid Sunday 22nd Sept – Sunday 29th sept, not in conjunction with any other offer, cannot be used to purchase food for someone who does not have a wristband, bar staff reserve the right to refuse service.

  • Revolution – Pizza & a drink for £5 (margarita & bottle of VK or Heineken or soft drink). Not in conjunction with any other offer, no alternatives available, Food and drink for consumption on the premises, only available during the dates stated.

  • Apartment Group (Madame Koo’s, Florita’s, House of Smith ) – £2 Shot of Sambuca, Tequila, Sourz (usually £2.90) & 2 x Gin and Tonics for £6 on any midweek nights (usually around £4 each). Cannot be used in conjunction with any other offer, not valid after 1am, management reserve all rights, please drink responsibly.

If I decide I don’t want to go or I can’t go, can I get a refund?

Unfortunately we can’t offer refunds for Freshers’ wristbands as the events are all time specific. We will only offer refunds for those people who have purchased and don’t end up attending Northumbria University.


I’ve bought my Freshers’ wristband, when do I get it/where do I collect it?

We don’t post out Freshers’ Week wristbands; you collect them when you arrive on campus in September. When you purchase your wristband, you’ll receive a confirmation email from our team – bring this email with you, along with proof of ID, to the Welcome Desk at NSU where we’ll swap it for your wristband and entertainment guide.

Wristband Pick Up Times:

Friday 20th Sept, 10am – 9pm

Saturday 21st Sept, 12pm – 9pm

Sunday 22nd Sept, 12pm – 9pm

Please note: Wristbands are not sent out in the post. They are only available for collection at NSU at the times listed above.  


I’m arriving before Freshers’ Week starts, is there anything open that I can do?

Habita, our Students’ Union bar is open from Thursday 19th September where we offer great value drinks and food. It’s the place to be on campus!

Do you have access needs and wish to attend the societies and volunteering fair accompanied?

Wednesday 25th September plays host to our Societies & Volunteering Fair where there will be over 100 stalls hosted by our own societies as well as volunteering groups and charities, and you can chat to all of them about the amazing activities and opportunities you can get involved in whilst at Northumbria. On this day, there will also be a designated 'quiet hour' from 10-11am with no music playing so if you prefer to attend when there is more space and you're able to hold a better conversation, be sure to head down early.

If you have access needs and wish to attend any of these fairs accompanied by one of our Sabbatical Officers or trained volunteers, please complete the following form and we will book you in for a suitable appointment: www.mynsu.co.uk/surveys/fairsmeetandgreet

How do I become a member of Northumbria Students’ Union?

All registered students are automatically members of NSU.


When do I move into University Halls?

Move in days will vary to which Halls you’ll be living in – you should receive information in the post or by email to let you know when you can move in. In the meantime, if you are going to be living in University Accommodation, contact Northumbria Accommodation - rc.accommodation@northumbria.ac.uk. Private halls moving in dates may vary, contact those halls directly.


What is a TOTUM card and how can I get one?

TOTUM (formerly known as NUS extra) is the #1 student discount card. Your card brings you over 200 UK student discounts and comes with 1 year FREE ISIC un-locking over 42,000 international discounts. You can buy a TOTUM card HERE. Choose from a 1 year card for just £12, a 2 year card for £22 or a 3 year card for only £32. 


I’m an international student and I am having problems buying my Freshers’ pass, what do I do?

You can still purchase a wristband when you're in a different country. On the shopping cart before purchasing you will need to make an account, then you will receive an email (make sure you check your spam/junk folder) then you will have to verify your account. Your username will be the email address you registered. After this you'll be able to buy your pass. We won't be posting out the passes, you collect it when you arrive in September. If you're still having problems, email su.finance@northumbria.ac.uk or ring 0191 227 3187 or 0191 243 7189.


I am having problems making an account when buying my Freshers’ wristband, what do I do?

On the shopping cart before purchasing, you will need to make an account, then you will receive an email (make sure you check your spam/junk folder). You'll have to verify your account. Your username will be the email address you registered. After this you'll be able to buy your pass (don't use the login for mystudent finance or accommodation). We won't be posting out the passes, you collect it when you arrive in September. If you're still having problems, email su.finance@northumbria.ac.uk or ring 0191 227 3187 or 0191 243 7189.


I want to join a society, how do I do it?

On Wednesday 25th September 2019 we are holding the Society and Volunteering Fair in the Students’ Union, City Campus. this is where you’ll be able to join a society. Alternatively you can join a society before you arrive. CHECK OUT ALL NSU SOCIETES


How can I meet other students?

Many of our Freshers' Week will give you the perfect opportunity to meet lots of other students who are in the same boat at you. Visit the Evening Events and Day Time Events pages to find out what events we have planned. Another way of meeting other students is to connect via our social media channels. Join us on FACEBOOKINSTAGRAM and TWITTER.


Where can I find a map of campus or help with directions?

Campus maps can be found at NORTHUMBRIA.AC.UK. Alternatively, look out for our FRESHERS' TEAM in their pink and blue t-shirts. They'll be around campus during Freshers' Week and will be more than happy to help with directions and queries.


I’m based at Coach Lane, how do I get there?

Check out our MAIN WEBSITE, where you'll find out everything about how to get to Coach Lane Campus.